FAQ
Technology
About Prodosec
Prodosec inc, is a Montreal based VoIP provider. Founded in 2004, the company specialises in VoIP services for Canadian small and medium sized enterprises.
Our services are unlimited for regular business use. This excludes extensions used for outbound telemarketing, which has an additional monthy charge. Outbound telemarketing has much higher use than regular business use, and so adding a per extension premium for telemarketing enables us to keep costs down for the majority of our users.
Prodosec Inc has direct connections to then major Canadian telcos, and so we can guarantee call quality to business customers in Canada. We do however offer US DIDs to our Canadian customers for their convenience.
Unified Communications brings together a range of enterprise communication tools such as VoIP, instant messaging, SMS, video conferencing, business phone, and more into one application.
For organizations that seek to empower teams to communicate and collaborate better in this always-on smartphone age.
Configuration
Yes. You can have as many inbound numbers as you need. Many customers have addiitonal numbers in other cities to locally serve customers, or direct dial numbers to employees or departments.
Yes we do. There is an additional per minute charge for inbound calls.
A hosted PBX is the cornerstone of a unified communications platform. The cloud PBX is an advanced fully featured business phone system, located in one of our high availability data centres. The phones connect to the system over the internet. The customer does not need to make the large investment to purchase and install their own on site system. A separate maintenance contract is not required for any moves, adds and changes. The hosted system is fully supported by our technicians.
In general, hosted PBX services will be quite a bit less expensive than installing an onsite system using traditional analog copper lines from Bell or Telus. In addition, our unified communications services will have increased functionality and flexibility improving business productivity.
Ordering & Billing
We accept Visa and Mastercard. Post payment by cheque is available for large accounts
We invoice on the first day of each month for the service for that month, and any per minute changes that may be billable in the previous month?