< All Topics Main Installation Softphone Pro - Adding Contacts Print Softphone Pro – Adding Contacts Adding contacts in Softphone Pro will make transferring calls easier, and also allow the user to see if an extension is currently in use.Adding a New ContactClick on the Contacts sectionClick Add Contact Add the Contact DetailsNameContact numbers. For an internal extension, add just the extension numberCheck “Transfer Calls to this Contact” if this us a user that you expect to transfer calls to. This will make the process quicker.If this is an internal extension, check “Enable Presence Indication (BLF)”. This will allow you to see if the extension is in userEnter the extension number as the SIP UserClick SaveRight click on the contact to edit.In the Contacts section, you can now identify extensions that are in use by the red circleInstalling Softphone ProUsing Softphone Pro