Call Pickup – PBX17

The call pickup feature allows an incoming call to be picked up from another extension.

1. A pickup group needs to be setup containing the group of extensions that are able to pickup each other’s calls.  Contact support@prodosec.com to request which pickup groups need to be established
2. If a group is setup, a call to any of the extensions in the group can be picked up by dialing *80 from any of the other extensions in the group.  Depending on your phone, we may be able to program a key to do this
3. Calls that are distributed to a hunt group that rings multiple phones at the same time cannot be picked up from other extensions.