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Call Pickup – PBX17

The call pickup feature allows an incoming call to be picked up from another extension.

  1. A pickup group needs to be setup containing the group of extensions that are able to pickup each other’s calls.  Contact to request which pickup groups need to be established
  2. If a group is setup, a call to any of the extensions in the group can be picked up by dialing *80 from any of the other extensions in the group.  Depending on your phone, we may be able to program a key to do this
  3. Calls that are distributed to a hunt group that rings multiple phones at the same time cannot be picked up from other extensions.