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Zoiper Softphone Installation
A softphone allows users to use their PC with a headset or built in Mic and speakers as an extension to their office phone system.
Getting Started
In order to use a softphone, you will need to contact technical support. A special extension needs to be configured, and you will be provided with the following parameters to configure the device:
- Hostname (the domain)
- username
- Password
- Download the Zoiper App
This is free to use with the basic functionality that you need, and can be up upgraded for additional features. https://www.zoiper.com/en/voip-softphone/download/current - select the Free Version
- Click on the download to start installation
- Accept the agree,emt
- Add shortcut
- Use suggested installation directory
- 64 bit version
- All users
- Once Installed you can Start the Configuration
- Open the app
- Select “continue as free user”
- Allow firewall access if requested
- Enter the username and password supplied and Login
- Enter the Hostname supplied
- Skip the step asking if your provider requires an authentication username or outbound proxy
- It will now validate the information you have entered. IF everything has been entered correctly, you will see the SIP UDP section turn green
- You will now be able to setup the audio settings for your particular device. You can choose whether to use a USB headset or the built in microphone and speaker. You can change these settings later by clicking on the small gear on the main page
- Using Zoiper
- When your softphone is connected, you will see a small green checkmark in the top left corner.
- You will hear a ringtone and a pop up when you have an incoming
- To make a call,click on the small dialpad and dial the number in the same way you would with your office phone