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UC – Call Forwarding Your Calls
Using the portal to your phone system, you can control the forwarding of your calls.
- Login to your web portal This uses the same login and password as the phone and web app. [Note: If you are configured as an office manager for the system, you will see a slightly different screen at login. Select the My Account option under your name in the top right corner to enter the user mode shown below]
- Select ‘Answering Rules’
- Select your rule to edit
- To forward all calls to another user, check the ‘Always’ box and select the user to forward calls to. There is also the option to send calls to a device, but in most cases, select the User. (Difference between forwarding to a user and a device). Save when complete.
- Call forwarding can be disabled by unchecking the box, or by disabling call forward from the ‘features’ menu from the phone.