UC Office Manager Manual

UC Office Manager – Dialplan

It is recommended to use either 3 or 4 digit extensions.  Results with 2 digits may be unpredictable.

With the exception of some specific numbers (eg 411,611) , the users and other items can be numbers almost anywhere, but for consistency, the following is recommended:

100 – 599 Users extensions (Except 311,411)
600 – 630 Routing Users / Ring Groups / General Voice Mail etc

(Except for 611)

631 – 650 Conference Bridge extensions
651 – 670 Auto Attendants
670- 699 Call Queues
701 – 729 Fixed Space for Parking Functions

701-709: Can give option to leave a voicemail at timeout

710-719: No ringback

720-729: Ringback to park extension at timeout

750 – 760 Reserve for admin/office manager users requiring login only.
800 – 899 Users extensions
1000-2999 Users extensions (large companies only)